(no subject)

[nny]

My parents have just bought a computer and it's not connecting to the internet. Or rather, when I go to the internet explorer page and go to internet options=>set up a connection, it claims that it is already connected to the internet. And yet explorer claims that no pages can be accessed. My computer, on the wireless router, is working absolutely fine (obviously) so it's not a problem with the ISP.

And the people we bought the computer from claim that I have to buy £45 worth of cover from them before I can get any advice.

FUN!

Is there anything simple that I can try to fix this, people? I mean, my experience on my computer is just right clicking on the little icon and telling it to repair - which is very faith healer of me - but there's no such little icon on theirs and Windows Vista is completely throwing me off. I've trundled around various connecty options on the computer, none of which seem willing to admit to the existence of such newfangled things as these 'internets', and now I have absolutely no clue what to do.

I flail at you helplessly until dad gets home.

I so need some kind of technophobe icon. I fail. XD

Comments

[liz666.livejournal.com]

Sounds like the people you bought the computer from are having a laugh babe. 'Fraid that little icon thingy is the only thing I know how to do. You could try the obvious-checking that everything is plugged in, or disconnecting fully and starting afresh.

Give me a year ok? I'm sure I'll have learnt this by then!

[innerbrat]

Firewall?

[iibnf.livejournal.com]

Try this in Windows Explorer:

Tools
Internet Options
Connections
LAN Connections

Then make sure that you don't have anything clicked in the proxy box or the automatic connection box. Uncheck everything.

Sometimes that works.

[iibnf.livejournal.com]

I'm assuming you're using windows explorer here as it's the default with most PCs.

I might be able to help more, but after working 15 hours today, I'm barele able to type....

[villainny.livejournal.com]

Thanks for the advice. The PC is freezing up every time I try to access the LAN connections option, unfortunately, so I have given up and I'm leaving it to my dad.

Get some rest, love!

*hugs*

[iibnf.livejournal.com]

If it can't do something that simple, the answer is your computer is fucked. Take it back! Hurl it at them!

And I shall be convinced that my answer was the correct one, just because.

[iibnf.livejournal.com]

If it can't do something that simple, the answer is your computer is fucked. Take it back! Hurl it at them!

And I shall be convinced that my answer was the correct one, just because.

[tammaiya.livejournal.com]

Hm, well, I don't know what English trade practice laws are like but I'm pretty sure in Australia you'd at least be able to demand they prove it is actually capable of connecting to the internet? I dunno.

[pat-trick.livejournal.com]

vista is crap. return the computer, get one with windows xp.